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Alliance Bank

Alliance Bank's BizSmart app helps SME businesses manage finances conveniently, with new payroll and statutory payment services.

Identifying the pain points

How might we help users in helping in their payroll organisation?

  • Tackling the difficult tasks first with pre-registration for their employees beforehand.

  • Giving flexibility to users to personalise each employee to groupings for an organise list.


How might we minimise the errors in making a payment?

  • Differentiate compulsory and optional fields, letting the user know to fill in the important section first.

  • By having error prevention in listing out form fields that the user has missed out on before submission.



How we solve

Co Collab As A Team

We approach this by collaborating with product owners who understand their clients in crafting a seamless user experience.


Design System Guidelines

Setting a standard global Alliance design system helps to unify the language across products on mobile and focus on the larger problem we want to solve.





Learnings

The benefit of co-collaboration 

Strengthen the relationship of working as a team in collaboration with Alliance side by side throughout the entire process.


A system that manages the global Alliance design

With the help of Design System which makes designing time more efficient, turning our focus efforts in improving the user experience.




© 2023 by Regina Tan.

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